COVID-19 Hospital Visitation Restrictions

To protect our patients, families, employees, and the community during the outbreak of COVID-19, we have put measures into place that restrict visiting of family, friends and community until the transmission of COVID-19 is no longer a threat.

Skagit Regional Health is restricting all visitors at Skagit Valley Hospital and Cascade Valley Hospital until further notice with the following exceptions where one visitor will be permitted unless otherwise indicated:

  • Person at end-of-life (may make request to nurse manager for additional family presence.)
  • Person in Emergency Department who needs assistance.
  • Mother in labor.
  • Children who are under 18 years of age or under (parents permitted).
  • Adult patients with cognitive, physical, or mental disability requiring help with the provision of medical care or activities of daily living, speaking for the patient, and keeping patient safe.
  • Person undergoing surgery who needs assistance.
  • Person requiring an outpatient test or procedure where a companion is required.
  • People who must exercise of power of attorney or court-appointed guardianship for a patient.
  • People performing official governmental functions.

Public Access to Skagit Regional Health Facilities

Skagit Valley HospitalCascade Valley Hospital
Emergency Department Entrance - 24/7Emergency Department Entrance - 24/7
Main Entrance (north) - 5:30 a.m. - 7:30 p.m. 
Kincaid Entrance (south) - 5:30 a.m. - 7:30 p.m. 

If I am approved to visit, are there special rules that I must follow?
To help prevent the spread of infection:

  • You must remain in the patient’s room at all times, except for quick trips to the bathroom or to purchase food. For ease and to limit movement around the building, we encourage you to use Room Service to order a guest meal tray to be delivered to the patient’s room. A guest charge will be added to the final patient bill. 
  • Limit the number of personal items that you bring into the hospital. Bringing fewer items into the hospital will reduce the number of unwanted germs that you take back home with you.
  • When visiting is over, you must leave the hospital immediately and not wander through hallways or spend time in public areas, including lobbies, waiting areas, cafeterias, and vending areas. 
  • You must be screened for symptoms of respiratory illness (fever, runny nose, cough and shortness of breath) prior to entering one of our hospitals and will be issued a sticker indicating that you have passed the health screening. You must visibly wear a “sticker” indicating that your health screen was negative. Anyone with a positive health screen will not be able to visit and directed to the proper resources if you are suspected of having COVID-19.
  • You MUST wash your hands or use hand sanitizer EVERY time you enter or exit a patient room.

How can family and friends stay in touch with their loved one?
We recommend that you connect with your loved one and their healthcare team through technology. Hospital phones are available in patient rooms. Your loved one may also use their personal phones, computers, and tablets to stay connected with you through audio and video chatting and texting. In the event your loved one cannot communicate, SRH staff will assist in communicating with the designated communication liaison for the patient.

Are children able to visit?
Children should not come to Skagit Regional Health while we have COVID-19 visitation restrictions except for end-of-life and other extreme situations where their presence has been approved. If you are approved to visit a loved one, please make arrangements for all children to be cared for away from Skagit Regional Health. Any non-patient child that comes to Skagit Regional Health will be asked to leave with the adult who brought them. 

May I still send flowers, food, or other items to my loved one?
To help limit the number of people in our buildings, we ask that people not send flowers, food or other items that must be delivered.

How can I be sure that my loved one will be safely cared for during the COVID-19 outbreak?
Employees wash or sanitize their hands each time they enter and exit a patient’s room. They also wear Personal Protection Equipment (gown, gloves, face shields, or goggles) when they enter the room of a patient with an infectious illness. Employees safely dispose of these items before going into the next patient room to keep clothing free from germs so they may safely care for other patients. Skagit Regional Health is following Centers for Disease Control and Prevention (CDC) guidelines and screening protocols and following infection control prevention best practices. We are also remaining in close communication with state and county public health officials to monitor the spread of the virus.

Please know that all hospitals and health systems regularly prepare for disease outbreaks, conduct regular preparedness drills, and are able to adapt quickly to infectious disease outbreaks. We are always training our staff on how to protect patients and themselves as they care for patients.

What can I do to prevent the spread of COVID-19 and to protect myself and others?

  • Stay home when you are sick (fever, cough, upper respiratory infection symptoms).
  • Wash your hands often with soap and water or an alcohol-based hand sanitizer, especially before eating, after coughing or sneezing, and after using the bathroom.
  • Cover your mouth and nose when you cough or sneeze. The best way to cover your mouth and nose is to cough or sneeze into the elbow of your arm. Throw tissues away immediately and wash your hands.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Clean frequently touched objects and surfaces using a regular household cleaning spray or wipe.

What if my loved one or I need health care for other illnesses or injury?
During this time, our patients still need care for health conditions unrelated to the virus, and Skagit Regional Health will continue to serve and care for the needs of all patients whether you are giving birth, needing treatment or surgery, or requiring lifesaving emergency procedures. We are committed to providing the critical health services we typically offer.

We appreciate your understanding during these uncertain times. We are confident that together we will continue to deliver the highest quality of care.


Updated: 3/17/2020