Hospital and Outpatient Visitation Policy

Due to a significant reduction of COVID-19 cases in the hospital and the community and to eliminate the mental health consequences of social isolation of our patients, we are revising the visitor policy to allow non-positive COVID-19 patients to have one (1) designated healthy visitor throughout their stay between the hours of 7 a.m. – 6 p.m. 

It is essential that these visitors wear their mask at all times. We encourage staff to remind visitors of this once if they are not complying. If they continue to refuse they should be asked to leave and return when they can comply with our masking policy. Staff should contact security for assistance if needed.

In addition because of the decreased COVID-19 cases staff will be required to wear eye protection only when inside patient rooms.

We will continue to monitor COVID-19 activity and ask that people continue to focus on masking.

Hospital and Outpatient Visitation Policy

To protect our patients, families, employees, and the community during the outbreak of COVID-19, we have put measures into place that restrict visiting of family, friends and community until the transmission of COVID-19 is no longer a threat. Skagit Regional Health has visitor restrictions in place at all Skagit Regional Health sites. Our visitor policy is subject to change based on the prevalence of disease in our community.

Designated visitors and visitors that meet the exception criteria must be at least 18 years of age and must be screened for symptoms of respiratory illness (fever, new onset cough, shortness of breath or diarrhea) in addition to other screening questions, prior to entering one of our hospitals. Visitors will be required to be masked at ALL times while in the facility. Gators and bandanas are not permitted and masks must cover nose and mouth at all times. Visitors with symptoms will not be allowed entry.

Here are details of our current practices (updated March 4, 2021):

Hospital Inpatient, Observation, Emergency Services and Family Birth

  • Hospitalized patients who are not COVID-19 positive or under investigation, may have one (1) designated healthy visitor throughout their stay between the hours of 7 a.m. to 6 p.m. The designated visitor must be the same individual for the entirety of the stay, may not bring outside food, eat or drink while visiting and MUST remain in the room masked at all times.
  • Patients during imminent end-of-life care may have a limited prearranged visit of up to two (2) designated visitors.
  • Patients in the Emergency Department may have one (1) person accompany them and should remain at the bedside with the patient. Visitor may not come and go from ED.
  • Obstetric patients may have two (2) designated, healthy adult visitors (partner and birth support) when in labor; two hours after delivery only one support person will be able to remain at the bedside and the second person will be required to leave.
  • Children who are under 18 years of age may have up to two (2) designated parents/guardians, with only one (1) visitor in the facility at a time.
  • Special needs and developmentally delayed adults may have two (2) designated patents/guardians, with only one (1) visitor in the facility at a time.

Outpatient Surgery and Procedures

  • Adult patients undergoing an outpatient surgery or procedure may have one (1) visitor accompany them to the check-in desk, leave contact information then depart the building. It is required that the visitor stay within a 30 minute radius of the facility. The visitor will be called to return once the procedure is complete and the patient is ready for pick-up.
  • Minors undergoing a surgery or procedure may have one (1) parent or guardian accompany them for pre-op and post-op support.

Outpatient Clinics, Oncology, Children's Therapy, Physical, Occupational and Speech Therapy, Sleep Medicine, Lab and Diagnostic Imaging

  • Patients who have an appointment at an SRH clinic, outpatient department, laboratory or radiology, may have one (1) person with them who may be necessary to communicate for the patient or assist the patient to get them to their appointment location.
  • We request that minor children (under age 18), who are not the patient, not be brought to an appointment.
  • Patients having an OB ultrasound may have their spouse/partner present during the exam.
  • Oncology Clinic patients may have one support person attend their new patient consult, or if assistance is needed for hard of hearing, ambulating and toileting.

Visitor exceptions:

  • Visitors are required to wear a mask while in the facility, including the patient rooms. Failure to wear a mask in the patient room will result in a loss of visitation privilege.
  • Visitors must wash hands or use hand sanitizer upon each entrance or exit of a patient room.
  • We request patients and visitor limit the number of personal items brought to the hospital.
  • Visitors for hospital patients must be at least 18 years of age. Visitors should not gather or spend time in public areas, including hallways, lobbies and waiting areas, while in our facility to maintain social distancing.
  • Visitors must remain in the patient’s room at all times.
  • Visitors may not bring in outside food and may not visit the campus cafeterias and coffee stands. We ask that visitors to leave the building to eat or drink. 
  • When visiting is over, visitors must leave the facility and not wander through hallways or spend time in public areas, including lobbies, waiting areas, cafeterias, and vending areas. 

Public access to Skagit Regional Health’s hospitals is available at the following entrances:

Skagit Valley HospitalCascade Valley Hospital
Emergency Department Entrance - 24/7Emergency Department Entrance - 24/7
Main Entrance (north) - 5:30 a.m. - 7:30 p.m.

Kincaid Entrance (south) - Weekdays 5:30 a.m. - 7:30 p.m.
Saturday and Sunday 7:30 a.m. - 4:00 p.m.

Educational Information

How can family and friends stay in touch with their loved one? We recommend that you connect with your loved one and their healthcare team through technology.  Hospital phones are available in patient rooms. Your loved one may also use their personal phones, computers, and tablets to stay connected with you through audio and video chatting and texting. In the event your loved one cannot communicate, SRH staff will assist in communicating with the designated communication liaison for the patient.

Are children able to visit? Children should not come to Skagit Regional Health while we have COVID-19 visitation restrictions except situations where their presence has been approved. If you are approved to visit a loved one, please make arrangements for all children to be cared for away from Skagit Regional Health. Any non-patient child that comes to Skagit Regional Health will be asked to leave with the adult who brought them. 

May I still send flowers, food, or other items to my loved one? To help limit the number of people in our buildings, we ask that people not send flowers, food or other items that must be delivered.

How can I be sure that my loved one will be safely cared for during the COVID-19 outbreak? Employees wash or sanitize their hands each time they enter and exit a patient’s room. They also wear Personal Protection Equipment when they enter the room of a patient with an infectious illness. Skagit Regional Health is following Centers for Disease Control and Prevention (CDC) guidelines and screening protocols and following infection control prevention best practices.

We appreciate your understanding during these uncertain times. We are confident that together we will continue to deliver the highest quality of care.

Updated: 3/8/2021