For Patients

Thank you for choosing Skagit Regional Health for your care and treatment. We are dedicated to understanding and satisfying our patients' needs and committed to your improved well-being.

Within this section you will find available patient services and additional helpful information. If you have any questions about Skagit Regional Health’s patient services, please don’t hesitate to contact us.

Crisis and Contingency Staffing

Due to excessively high patient volumes as well as staffing shortages, Skagit Regional Health is using Crisis and  Contingency Staffing strategies to ensure all patients in need of care can receive care. During this time, providers and staff may be caring for more patients at a time than is typical, causing longer wait times. Staff members exposed to COVID-19 or previously infected may return to work sooner than normal. To keep patients safe we are following Washington State Department of Health and Centers for Disease Control guidance. Steps we are taking include the following: 

  • Actively working to maximize staff vaccination and boosters
  • Ensuring all staff wear N95 masks and other appropriate PPE in patient care areas
  • Providing on-site testing of health care workers who have COVID symptoms
  • Requiring all visitors wear SRH-provided masks at point of entry

Thank you for your patience and understanding at this time. If you have any questions please contact us.

Speech and Hearing Impaired

Interpreters and Services for the Speech and Hearing Impaired

If you or a patient requires an interpreter or has special speech or hearing impaired requirements, inform a nurse or other staff member for assistance. Resources are available to assist speech and hearing impaired patients.

Interpreting - Translating

The Interpreter Services Department provides language interpretation and translation of documents as needed for all Skagit Regional Health patients. Translation services are also available during a clinical visit or inpatient stay. Patients needing translation services can inform their clinical team and options will be provided. 

Spiritual Care and Chaplains

The Spiritual Care Department at Skagit Regional Health provides emotional and spiritual support for patients, families and staff. Chaplains respond to requests for care from patients and families, contact local faith communities according to patient wishes and support patients and families during times of great stress or bereavement. Several spiritual care volunteers aid in caring for patients of particular faith communities.

Anyone can make a referral for spiritual care or services. Chaplains may provide additional support especially in the following situations: new diagnosis, end-of-life decisions and care, fetal demise, special religious concerns that affect medical treatment and additional care for patients who are far from home or without support systems.

Social Services

For patients staying at Skagit Valley Hospital or Cascade Valley Hospital, discharge planning by a nurse or social worker is available every day during business hours. Discharge planning will assist you with planning a safe, appropriate discharge either to home or to an alternative level of care, such as a skilled nursing facility.

Skagit Regional Health Case Management staff includes registered nurses who collaborate with physicians, nursing staff and other health care professionals to deliver an effective, efficient and appropriate plan of care for patients. Case management is provided at no charge to patients. The service helps to facilitate the process to ensure that patients receive the care they need in a timely, cost-effective manner.