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And, when you find somebody who can...hold your hand, and helps you to walk on difficult roads, that makes you feel stronger, and forget about the fear…That’s how the doctor made me feel.”
When you include the person in the process and the decision-making, you're educating them. They're going to follow their care program better, and they're going to want to listen to you, believe what you have to say.”
Skagit Regional Health was a very pleasant surprise. It's a modern facility with first-class medicine.” Frank maintained he would accept nothing less. “I was treated like a celebrity the whole time.”
They gave a sense that you were the only patient in the hospital that day. And I know well that there were lots of other babies probably being born at the exact same time. And yet every time they came in, whether I had five questions or 20 questions, they took their time to answer."