Hospital and Outpatient Visitation Policy

To protect our patients, families, employees, and the community during the outbreak of COVID-19, we have put measures into place that restrict visiting of family, friends and community until the transmission of COVID-19 is no longer a threat. Skagit Regional Health is restricting visitors at all Skagit Regional Health sites until further notice. Our visitor policy is subject to change based on the prevalence of disease in our community.

There are limited special circumstance exceptions that may be considered with advance coordination with the clinical care team.

If a visitor meets exception criteria the visitor must be screened for symptoms of respiratory illness (fever, new onset cough, shortness of breath or diarrhea) in addition to other screening questions, prior to entering one of our hospitals. Visitors will be required to be masked at ALL times while in the facility. Visitors with symptoms will not be allowed entrance.

Here are details of our current practices (effective November 13, 2020):

Hospital Inpatient, Observation, Emergency Services and Family Birth

  • Patients during imminent end-of-life care may have a limited prearranged visit.
  • Patients in the Emergency Department may have one (1) person accompany them and should remain at the bedside with the patient. Visitor may not come and go from ED.
  • Obstetric patients may have two (2) designated, healthy adult visitors (partner and birth support) when in labor; two hours after delivery only one support person will be able to remain at the bedside and the second person will be required to leave.
  • Children who are under 18 years of age may have up to two (2) designated parents/guardians, with only one (1) visitor in the facility at a time.
  • Special needs and developmentally delayed adults may have one (1) designated visitor.

Outpatient Surgery and Procedures

  • Adult patients undergoing an outpatient surgery or procedure may have one (1) visitor accompany them to the check-in desk, leave contact information then depart the building.  It is required that the visitor stay within a 30 minute radius of the facility.  The visitor will be called to return once the procedure is complete and the patient is ready for pick-up. 
  • Minors undergoing a surgery or procedure may have one (1) parent or guardian accompany them for pre-op and post-op support.

Outpatient Clinics, Oncology, Children's Therapy, Physical, Occupational and Speech Therapy, Sleep Medicine, Lab and Diagnostic Imaging

Patients who have an appointment at an SRH clinic, outpatient department, laboratory or radiology, may have one (1) person with them who may be necessary to communicate for the patient or assist the patient to get them to their appointment location.

  • We request that minor children (under age 18), who are not the patient, not be brought to an appointment.
  • Patients having an OB ultrasound may have their spouse/partner present during the exam.
  • Oncology Clinic patients may have one support person attend their new patient consult, or if assistance is needed for hard of hearing, ambulating and toileting.

Special considerations for other visitors:

  • Medical professionals from clinics in close proximity to one of the hospitals may access the facility Café at Cascade Valley Hospital, Skagit Bistro at Skagit Valley Hospital, or the coffee shops.
  • Contracted vendors engaged by Skagit Regional Health may access the facilities.

For visitor exceptions, the following special rules apply:

  • Screening for symptoms of respiratory illness (fever, new onset cough, shortness of breath or diarrhea) in addition to other screening questions will be assessed prior to entering one of our locations. Visitors with symptoms will not be allowed entrance.
  • Visitors are required to wear a mask while in the facility, including the patient rooms. Failure to wear a mask in the patient room will result in a loss of visitation privilege.
  • Visitors must wash hands or use hand sanitizer upon each entrance or exit of a patient room.
  • Patients allowed a visitor must have the same person(s) visit for the entire stay.
  • We request patients and visitor limit the number of personal items brought to the hospital.
  • Visitors for hospital patients must be at least 18 years of age. Visitors should not gather or spend time in public areas, including hallways, lobbies and waiting areas, while in our facility to maintain social distancing.
  • You must remain in the patient’s room at all times. For ease and to limit movement around the building, we encourage you to use Room Service to order a guest meal tray to be delivered to the patient’s room. A guest charge will be added to the final patient bill. 
  • Visitors may not bring in outside food and may not visit the campus cafeterias and coffee stands. Visitors allowed on patient care units through an exception may arrange with the clinical team for a guest tray.
  • When visiting is over, you must leave the hospital and not wander through hallways or spend time in public areas, including lobbies, waiting areas, cafeterias, and vending areas. 

Public access to Skagit Regional Health’s hospitals is available at the following entrances:

Skagit Valley HospitalCascade Valley Hospital
Emergency Department Entrance - 24/7Emergency Department Entrance - 24/7
Main Entrance (north) - 5:30 a.m. - 7:30 p.m.

Kincaid Entrance (south) - Weekdays 5:30 a.m. - 7:30 p.m.
Saturday and Sunday 7:30 a.m. - 4:00 p.m.

Educational Information

How can family and friends stay in touch with their loved one?
We recommend that you connect with your loved one and their healthcare team through technology.  Hospital phones are available in patient rooms. Your loved one may also use their personal phones, computers, and tablets to stay connected with you through audio and video chatting and texting. In the event your loved one cannot communicate, SRH staff will assist in communicating with the designated communication liaison for the patient.

Are children able to visit?
Children should not come to Skagit Regional Health while we have COVID-19 visitation restrictions except for end-of-life and other extreme situations where their presence has been approved. If you are approved to visit a loved one, please make arrangements for all children to be cared for away from Skagit Regional Health. Any non-patient child that comes to Skagit Regional Health will be asked to leave with the adult who brought them. 

May I still send flowers, food, or other items to my loved one?
To help limit the number of people in our buildings, we ask that people not send flowers, food or other items that must be delivered.

How can I be sure that my loved one will be safely cared for during the COVID-19 outbreak?
Employees wash or sanitize their hands each time they enter and exit a patient’s room. They also wear Personal Protection Equipment (gown, gloves, face shields, or goggles) when they enter the room of a patient with an infectious illness. Employees safely dispose of these items before going into the next patient room to keep clothing free from germs so they may safely care for other patients. Skagit Regional Health is following Centers for Disease Control and Prevention (CDC) guidelines and screening protocols and following infection control prevention best practices. We are also remaining in close communication with state and county public health officials to monitor the spread of the virus.

Please know that all hospitals and health systems regularly prepare for disease outbreaks, conduct regular preparedness drills, and are able to adapt quickly to infectious disease outbreaks. We are always training our staff on how to protect patients and themselves as they care for patients.

What can I do to prevent the spread of COVID-19 and to protect myself and others?

  • Stay home when you are sick (fever, cough, upper respiratory infection symptoms).
  • Wash your hands often with soap and water or an alcohol-based hand sanitizer, especially before eating, after coughing or sneezing, and after using the bathroom. Cover your mouth and nose when you cough or sneeze. The best way to cover your mouth and nose is to cough or sneeze into the elbow of your arm. Throw tissues away immediately and wash your hands.
  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose and mouth.
  • Clean frequently touched objects and surfaces using a regular household cleaning spray or wipe.

What if my loved one or I need health care for other illnesses or injury?
During this time, our patients still need care for health conditions unrelated to the virus, and Skagit Regional Health will continue to serve and care for the needs of all patients whether you are giving birth, needing treatment or surgery, or requiring lifesaving emergency procedures. We are committed to providing the critical health services we typically offer.

We appreciate your understanding during these uncertain times. We are confident that together we will continue to deliver the highest quality of care.

Updated: 11/13/2020